High water bills

Ethekwini this is absolutely not on. How is it that you guys mess us and it becomes our problem of high water bills. Why don't you charge those that live in rural areas or settlements , is it because you guys know they will not pay! U stop our water constantly and expect us to pay such high bills when we making ends meet. This is poor service if your messed up and have no money then take a salary cut url do not deserve high salaries for doing nothing. These high bills is yours mess up not the residents of ethekwini.