Ethekwini Electrical Fault Dept

It is with absolute frustation and dissapointment that for the past week an electrical fault at my business premises has not being rectified.it has been a constant back and forth with the contactors and the call center.it is the busiest time of the year and i have lost income for a week due to the inconsistent service from the electrical department.i trust this message will reach the relevent department and be resolved as soon as possible!!!!