ZP
Zeenat P
1 reviews | Active since Jul 2011
18 May 2021, 09:22
POOR SERVICE
I asked ETFSA to amend my debit order to amend my securities and it was not done 1 month later. Can some one please resolve this for me asap! I am very disappointed!
Helpful (0)
Replies (3)0
Replies (3)
ETFSA's replyOfficial
18 May 2021, 10:13Hi Zeenat.
I'm sorry for the problems you are experiencing. Please may I have your surname so that I can track where your investment lies?
Thank you
Annelore
I'm sorry for the problems you are experiencing. Please may I have your surname so that I can track where your investment lies?
Thank you
Annelore
ETFSA's reply18 May 2021, 10:13
Official
Hi Zeenat.
I'm sorry for the problems you are experiencing. Please may I have your surname so that I can track where your investment lies?
Thank you
Annelore
I'm sorry for the problems you are experiencing. Please may I have your surname so that I can track where your investment lies?
Thank you
Annelore
ETFSA's replyOfficial
19 May 2021, 12:11Hi Zeenat
Thank you for the information. This client is an AOS client and even though originally you have signed up with AOS through etfSA, we are not involved whatsoever. Having said that, we have followed up on your behalf and the feedback will be in the next comment.
Thank you
Annelore
Thank you for the information. This client is an AOS client and even though originally you have signed up with AOS through etfSA, we are not involved whatsoever. Having said that, we have followed up on your behalf and the feedback will be in the next comment.
Thank you
Annelore
ETFSA's reply19 May 2021, 12:11
Official
Hi Zeenat
Thank you for the information. This client is an AOS client and even though originally you have signed up with AOS through etfSA, we are not involved whatsoever. Having said that, we have followed up on your behalf and the feedback will be in the next comment.
Thank you
Annelore
Thank you for the information. This client is an AOS client and even though originally you have signed up with AOS through etfSA, we are not involved whatsoever. Having said that, we have followed up on your behalf and the feedback will be in the next comment.
Thank you
Annelore
ETFSA's replyOfficial
19 May 2021, 12:13Feedback from AOS: Mahmood sent AOS an email yesterday regarding his debit order. Monica responded to him and he also spoke to the team leader. The query has since been resolved.
If this is not the case, please will you let me know so that we can take it further for you?
If this is not the case, please will you let me know so that we can take it further for you?
ETFSA's reply19 May 2021, 12:13
Official
Feedback from AOS: Mahmood sent AOS an email yesterday regarding his debit order. Monica responded to him and he also spoke to the team leader. The query has since been resolved.
If this is not the case, please will you let me know so that we can take it further for you?
If this is not the case, please will you let me know so that we can take it further for you?