TERRIBLE SERVICES AT THE EAAB CAPE TOWN AND JOHANNESBURG

I have been a loyal Estate Agent and always believe in honouring the right procedures and expiry times. But to my surprise, on the date of 29 October 2018, I was at the receiving end of some very poor service at your (EAAB) mart. On the said date, I made the purchase to renew my FFC for 2019 without any success. I also change my employment without success. I have send numerous email to the head of te legal and registrations at EAAB in Johannesburg without success. I then went to the EAAB office in Cape Town. The person sitting at the counter, was sitting and the reception fast a sleep. When I asked her to make enquiries she said she want proof of payment. I then went to my bank and got the proof and went back to her with it. They did nothing. Instead, she talked to me very rudely, and told me that if I did not like the way the work in Cape Town, I could take my enquiries to Head Office in Johannesburg. I was appalled at such behaviour. I hope you would look into the matter, and make sure such an incident is not repeated. Your company has to provide good services, and such events tarnish the company name, so please address this issue soon.

I have all the emails and enquiries proof. On the enquiries it shows not started yet (From October 2018)