No Service Whatsoever

11 months I have been waiting for my FFC certificate. When you call you get cut off, after many calls you eventually get hold of someone who is having a technical problem. They ask if someone can phone you back - what a joke I have been waiting for someone to phone me back Since l July 202. I have logged queries, I have sent emails, I have called. 11 month later still no joy - i am beyond frustrated with the EAAB!