No Response to my complaint?

I submitted a signed affidavit Complaint against Leap Frog estate agents to the EA AB and received confirmation of my complaint on the 2 September 2015 Reference number G***1/TMzingi. However since then I have had no response from them whatsoever. I have sent many e-mails but to no avail.I really thought that they were the governing body for all estate agents affairs. However it now seems that they ignore any complaints regarding the way that estate agents conduct their affairs.I was under the impression that they were <br> their to watch and keep a control over the conduct of all estate agents but it seems i was wrong.