BN
BELYNDA N

1 reviews | Active since Mar 2013

02 Jun 2015, 11:32

DISGUSTING SERVICE EAAB!!

I have been struggling with the EAAB to have my payment which was made on the 5th March 2015 to be processed so I can attend the courses for my CPD. After endless calls, having to re-register for my PDP and sending numerous emails to addresses that bounce back, I finally got them to process my payment yesterday after I was told on Thursday 28th May it would be processed within 48 hours. When I logged on to register for the course taking place this Friday 5th June, I couldn't get access, once more a 20 minute call to the EAAB to be told registration closes 10 days before the course, there are still 68 seats available mind you, but I cannot book online and they cannot do it manually. I have tried repeatedly to get hold of Nomsa Mokoena the manager at the board, I have called and emailed and still no response. Considering the delay was caused by their incompetence I expect they have the authority to admit me to the class this coming Friday. Their customer service is nothing short of disgusting!! We as estate agents are paying their salaries while they make all these demands on us to attend courses and so forth, but when we try to do the right thing, this is what happens!!

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