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Dumisani N
1 reviews | Active since Jul 2024
11 Jul 2024, 14:18
Worst furniture services in Limpopo
The worst service I have ever received in my life. The Essops branch in polokwane is the most unprofessional I have ever encountered. They are extremely dishonest about delivery dates because they try to make sales and after you pay you will never be able to get hold of them. When you do they give you incorrect dates. Definitely the last time I EVER buy something from them
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Essops Home's replyOfficial
19 Jul 2024, 09:35Dear Dumisani
We sincerely apologize for the negative experience you’ve had with our Polokwane branch. Your feedback is very important to us, and we are apologizing for any inconvenience caused. We understand how frustrating it must be to encounter delays and communication issues. This is not the level of service we strive to provide, and we are committed to addressing and rectifying these concerns.
Our team in Polokwane will arrange your delivery as soon as the stock arrives. Additionally, the video of the couch was be sent to you as requested
Thank you for bringing this to our attention.
Kind regards
Customer service
Our team in Polokwane will arrange your delivery as soon as the stock arrives. Additionally, the video of the couch was be sent to you as requested
Thank you for bringing this to our attention.
Kind regards
Customer service
Essops Home's reply19 Jul 2024, 09:35
Official
Dear Dumisani
We sincerely apologize for the negative experience you’ve had with our Polokwane branch. Your feedback is very important to us, and we are apologizing for any inconvenience caused. We understand how frustrating it must be to encounter delays and communication issues. This is not the level of service we strive to provide, and we are committed to addressing and rectifying these concerns.
Our team in Polokwane will arrange your delivery as soon as the stock arrives. Additionally, the video of the couch was be sent to you as requested
Thank you for bringing this to our attention.
Kind regards
Customer service
Our team in Polokwane will arrange your delivery as soon as the stock arrives. Additionally, the video of the couch was be sent to you as requested
Thank you for bringing this to our attention.
Kind regards
Customer service