Terrible Customer Service

Completely disappointed with the customer service recieved from Essops Home . Ordered my lounge suit in the beginning of Jan on the basis of it being promised to arrive at the end of feb. Now im being " guaranteed " beginning may. But wait im told apparently im not of fault but niether are they , not being assisted in any of the requests i have made to try and help the situation , and just being pushed aside with no care like my business is of no value to them. Was contacted by customer services and told that nothing could be done , not even an apology or a an apology basket , just nothing !!! Just another greedy establishment making empty promises. Completely and utterly disgraceful customer service.