Refund

Dear Hello Peter Team,

I hope this message finds you well.

I am writing to formally lodge a complaint regarding the prolonged delay in processing my refund request, which has been pending for the past 4 weeks. Despite submitting and resubmitting all the necessary documentation, I have yet to receive any assistance or resolution.

Additionally, the sales person who assisted me at Essops Home in Bruma has been notably unhelpful throughout this process. Their lack of support has only exacerbated the situation, leaving me frustrated and without any clear direction on how to proceed.

I kindly request your urgent intervention to expedite the processing of my refund and to address the inadequate service I have received. Your prompt attention to this matter would be greatly appreciated.

Thank you for your assistance.