NG
Nontokozo G

1 reviews | Active since Feb 2012

09 Sept 2020, 10:01

Poor service delivery and poor customer service

Horrible service. Horrible management. I bought furniture online for R12k, then when they had to deliver they didn't have it in the color I ordered. Their customer service agent KIM, who was dealing with my order also started disappearing when it was time to ensure my refund. I am still waiting to get refunded my money

0
Replies (1)
Essops Home
Essops Home's reply09 Sept 2020, 12:53
Official
Hi Nontokozo,
 
Thank you for taking the time to contact Essops Home and notifying us of your complaint. 
 
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
 
Thank you.
 
Kind Regards,
Essops Home Team