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Nontsikelelo N
1 reviews | Active since Mar 2017
07 Jan 2025, 18:07
Poor Post Purchase Customer Care!
I am utterly dissatisfied with Essops. Bought an L couch with electric recliners and in less than 6 months the motors packed! Reported it under warranty and 6 weeks later there is not even a single word! The company ghosted me. So much for an elegant company. The post purchase service is deplorable! Never again!
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Essops Home's replyOfficial
08 Jan 2025, 11:11Dear Nontsikele
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused. Our customer service representatives have already reached out to confirm that this matter is being investigated, and we will provide you with an update on the progress.
Kind regards,
Customer Service
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused. Our customer service representatives have already reached out to confirm that this matter is being investigated, and we will provide you with an update on the progress.
Kind regards,
Customer Service
Essops Home's reply08 Jan 2025, 11:11
Official
Dear Nontsikele
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused. Our customer service representatives have already reached out to confirm that this matter is being investigated, and we will provide you with an update on the progress.
Kind regards,
Customer Service
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused. Our customer service representatives have already reached out to confirm that this matter is being investigated, and we will provide you with an update on the progress.
Kind regards,
Customer Service