Poor customer service

I made an online order on the 14th of January to buy a bedroom suite, was promised to get my order after 2 weeks. Two weeks later I was told another two weeks. At this point I had already donated my old bed to create space for the new one. Every time I have to do a follow up, they don’t bother to give updates. I called again on the 2nd March of which they told me the same story. It’s now going for full 2 months. My body is sore because now I sleep on the floor. I wake up tired every single morning 😭😭