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linda.chiliza linda.chiliza
1 reviews | Active since Mar 2017
31 Jan 2019, 18:13
I'm so disappointed by Essop designs
I would like to complain about Essop designs I bought couches October last year and I payed cash which was 40000 rands cash,to my suprise I noticed that the stiches on the long one is coming out so went to the shop and complained they said I must bring the invoice which I did but till today I haven't heard anything from them. And they don't have desense to contact me unless I call them I even informed them that I wasn't buying a reject if they saying they going to stiche it I worked very hard for this money.i need your assistance please I am tired of being played around .thanks Linda
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Essops Home's replyOfficial
14 Feb 2019, 09:16Hi Linda, we hope you are well.
We are truly sorry to hear about your experience. This is not the amazing customer experience that we strive to deliver to each one of our customers. We understand your frustration and we are here to help.
Kindly, please send us your contact details (phone number and email address) as well as the branch involved so that we can raise this matter internally.
Thank you for taking the time to provide us with this feedback. We are handling your complaint with utter importance.
We are truly sorry to hear about your experience. This is not the amazing customer experience that we strive to deliver to each one of our customers. We understand your frustration and we are here to help.
Kindly, please send us your contact details (phone number and email address) as well as the branch involved so that we can raise this matter internally.
Thank you for taking the time to provide us with this feedback. We are handling your complaint with utter importance.
Essops Home's reply14 Feb 2019, 09:16
Official
Hi Linda, we hope you are well.
We are truly sorry to hear about your experience. This is not the amazing customer experience that we strive to deliver to each one of our customers. We understand your frustration and we are here to help.
Kindly, please send us your contact details (phone number and email address) as well as the branch involved so that we can raise this matter internally.
Thank you for taking the time to provide us with this feedback. We are handling your complaint with utter importance.
We are truly sorry to hear about your experience. This is not the amazing customer experience that we strive to deliver to each one of our customers. We understand your frustration and we are here to help.
Kindly, please send us your contact details (phone number and email address) as well as the branch involved so that we can raise this matter internally.
Thank you for taking the time to provide us with this feedback. We are handling your complaint with utter importance.