CM
Clara M
1 reviews | Active since Nov 2024
14 Nov 2024, 14:49
I bought a bedroom s...
I bought a bedroom suite and they delivered the wrong size and with many dents while I was in hospital and I asked for my sister to sign for the delivery and now they don’t want to change it they said they don’t have it anymore in stock and they suggested to give me a different one but today they are saying my matter is at the Head Office
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Essops Home's replyOfficial
14 Nov 2024, 15:40Dear Clara,
Thank you for contacting Essops Home. One of our customer consultants has already contacted you regarding this issue We would like to inform you that your matter is currently under investigation. Once the outcome is concluded, we will reach out to you with further details.
Thank you for contacting Essops Home. One of our customer consultants has already contacted you regarding this issue We would like to inform you that your matter is currently under investigation. Once the outcome is concluded, we will reach out to you with further details.
Kind regards
Customer Service
Customer Service
Essops Home's reply14 Nov 2024, 15:40
Official
Dear Clara,
Thank you for contacting Essops Home. One of our customer consultants has already contacted you regarding this issue We would like to inform you that your matter is currently under investigation. Once the outcome is concluded, we will reach out to you with further details.
Thank you for contacting Essops Home. One of our customer consultants has already contacted you regarding this issue We would like to inform you that your matter is currently under investigation. Once the outcome is concluded, we will reach out to you with further details.
Kind regards
Customer Service
Customer Service