ML
MUSA L
1 reviews | Active since Nov 2016
21 Nov 2024, 08:07
Horrible Service, damaged goods
What a horrible experience, paid them in full; fought with them for almost 2 months to have my bedroom suite delivered. Finally got delivered, but guess what; they delivered damaged goods. Delivery guy said they will replace the damaged one the following day; it’s now days; no sign of the delivery.
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Essops Home's replyOfficial
22 Nov 2024, 10:45Dear Musa
We sincerely apologize for the inconvenience caused. Following our recent phone conversation with our customer service team, we would like to confirm that our team will be coming to replace the damaged part on Tuesday, November 26th.
We sincerely apologize for the inconvenience caused. Following our recent phone conversation with our customer service team, we would like to confirm that our team will be coming to replace the damaged part on Tuesday, November 26th.
Thank you for your understanding, and please feel free to reach out if you have any further questions.
Kind regards
Customer Service
Kind regards
Customer Service
Essops Home's reply22 Nov 2024, 10:45
Official
Dear Musa
We sincerely apologize for the inconvenience caused. Following our recent phone conversation with our customer service team, we would like to confirm that our team will be coming to replace the damaged part on Tuesday, November 26th.
We sincerely apologize for the inconvenience caused. Following our recent phone conversation with our customer service team, we would like to confirm that our team will be coming to replace the damaged part on Tuesday, November 26th.
Thank you for your understanding, and please feel free to reach out if you have any further questions.
Kind regards
Customer Service
Kind regards
Customer Service