GD
Gloria D
1 reviews | Active since May 2011
26 Jan 2025, 19:48
Great Communication
I bought high chairs and they delivered dining chairs instead. Eventually the high chairs were delivered but unfortunately they couldn’t fit my kitchen island. I returned them for exchange of a coffee table. Dee made the whole exchange process easy and her communication was great.
Although there were glitches, the communication from the sales person Dee made it bearable.
Helpful (0)
Replies (2)0
Replies (2)
Essops Home's replyOfficial
29 Jan 2025, 10:55Dear Gloria
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Essops Home's reply29 Jan 2025, 10:55
Official
Dear Gloria
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Essops Home's replyOfficial
29 Jan 2025, 10:56Dear Gloria
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Essops Home's reply29 Jan 2025, 10:56
Official
Dear Gloria
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service
Thank you so much for sharing your experience! We're so glad to hear Dee was able to make the exchange process smoother for you despite the glitches. We apologize for the initial mix-up with the highchairs, but it’s great to know that Dee’s communication helped ease the situation. If there's anything else we can assist with, please don’t hesitate to reach out!
Kind regards
Customer Service