Exceptionally POOR QUALITY

I wrote a review sometime back, and I was asked to email them. I finally did but they ignored it. I purchased a set of couches just over 2 years ago. it looks terrible now. under a month from purchase date, buttons popped. they said I should call a riyaad. he couldn't figure out that it was only a month later and said the gaurantee was up. then after realising it was only a month old I was told they needed to collect the two couches, and they would take about 4 weeks to return it! they sed they could not fix buttons on site.

I decided to stick with it.

the atihing now is terribly split, I see lifestyle home is advertising same... and the same complaints are put there.

after emailing, I visited @home and found they do also only give a 1 year warranty, but they send assessors to inspect the products and even if its 4 years later they would replace items.

that's what I would have expected from essops... total disappointment. and all the reviews about the staff... we experience that too .. they totally uninterested