AT
Arthur T

1 reviews | Active since Apr 2012

15 Jan 2021, 08:11

Essops Stoneridge

Hi All, My experience with Essop's Stoneridge has been a nightmare . They do not communicate with the customer at all, you need to keep calling them and if you do, you do not get any response or an answer. When they eventually delivered my furniture it was incorrect. One of the chairs was a different color . They also did not do the master guard that I was charged for. I have contacted the Branch Manager and he is on leave . I am not impressed with the service at all .

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Replies (1)
Essops Home
Essops Home's reply25 Aug 2021, 15:33
Official
 Dear Arthur,

We are sorry to hear about your experience at Essops and thank you for your escalation. Our customer support team would like to help you resolve this matter and we require your contact details to engage further.  Please email *** or click on the link to escalate https://essops.co.za/customer-support