Essops ******* furniture store

Bought a couch in feb 2020, they delivered the day before the corona virus lockdown with such haste, couch was defective, with constant trips and phone calls they finally exchanged the couch with another defective couch, which Ahmed knew about because I showed it to him and he agreed that it’s defective and he will help me out in a few weeks it’s been 3 months. They then cut all communication they blocked my number the regional manager wouldn’t even return my calls after I called in many times, I called in to customer services and no respond from anyone of authority.They won’t give me a quality couch which they promised and they won’t return my money. I’m stuck with a R32 000 piece of **** couch that smells like fish ,the recliners don’t work proper ,there are gaps between the back rests , the material is loose in some places. I’m not sure if they gave me a second hand couch to say they exchanged the couches. I pray everyday that someone sues the hell out of them and they become bankrupt for their utter disrespect and total disregard of the consumers. If anyone reading this thinks I have a case or I could push this further please help because I’m determined to squeeze them for every penny I paid them.