RS
Rassmika S
1 reviews | Active since May 2013
09 Jun 2023, 11:00
Essops Marllboro
I purchased a bedroom set Cecilia on the 25/02/2023. they partially delivered the set. I have been calling almost twice a week. I went to the store twice, spoke to the manager Shamina (essop Marlboro) who i think is the least intelligent person i met. She reprimanded the sales person in front of me by not reverting to me sooner, yet i have been calling her non stop for the past two weeks and she hasnt reverted. She keeps telling me to call ayesha but she gave me a number that no one answers. Please can i have my money back.
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Essops Home's replyOfficial
09 Jun 2023, 15:11Dear Rassmika
We would like to express our sincere gratitude for bringing the matter to our attention. We deeply apologize for the inconvenience and frustration it has caused you. Rest assured, we are committed to resolving this issue promptly.We are pleased to inform you that your matter will be addressed and resolved on Friday, May 9th, 2023. We understand the importance of a timely resolution and are working diligently to ensure your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work towards resolving this matter.
Kind regards
Customer Service
We would like to express our sincere gratitude for bringing the matter to our attention. We deeply apologize for the inconvenience and frustration it has caused you. Rest assured, we are committed to resolving this issue promptly.We are pleased to inform you that your matter will be addressed and resolved on Friday, May 9th, 2023. We understand the importance of a timely resolution and are working diligently to ensure your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work towards resolving this matter.
Kind regards
Customer Service
Essops Home's reply09 Jun 2023, 15:11
Official
Dear Rassmika
We would like to express our sincere gratitude for bringing the matter to our attention. We deeply apologize for the inconvenience and frustration it has caused you. Rest assured, we are committed to resolving this issue promptly.We are pleased to inform you that your matter will be addressed and resolved on Friday, May 9th, 2023. We understand the importance of a timely resolution and are working diligently to ensure your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work towards resolving this matter.
Kind regards
Customer Service
We would like to express our sincere gratitude for bringing the matter to our attention. We deeply apologize for the inconvenience and frustration it has caused you. Rest assured, we are committed to resolving this issue promptly.We are pleased to inform you that your matter will be addressed and resolved on Friday, May 9th, 2023. We understand the importance of a timely resolution and are working diligently to ensure your satisfaction.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work towards resolving this matter.
Kind regards
Customer Service