MM
Mpumezo M
1 reviews | Active since Nov 2017
09 Dec 2022, 16:26
Essops Home are ********! They sold me a table that they cannot deliver and made me pay for delivery! STAY AWAY!
Essops Home has given me the worst experience. I bought a dining table for R19k on the 1st of October 2022 and today it is 09 December and my table has not been delivered after I had told them numerous times that I am ready for delivery. I have been sent from pillar to post and dealt with an extremely rude salesperson called Amukelani who was shouting at me on the phone when he gave me the warehouse address to collect my table since they cannot deliver, saying that the table is actually in Randburg - a whole 31km from where he said the table is.
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Essops Home's replyOfficial
12 Dec 2022, 16:23Dear Mpumezo
We would like to sincerely apologize for the service experience that you received. We promised to do better next time. Our customers are the most part of our business. As a company, we take such matters very seriously and your complaint has been escalated to senior management to receive the priority it deserves.
We do apologize for the inconvenience caused.
Kind regards
Customer Service
We would like to sincerely apologize for the service experience that you received. We promised to do better next time. Our customers are the most part of our business. As a company, we take such matters very seriously and your complaint has been escalated to senior management to receive the priority it deserves.
We do apologize for the inconvenience caused.
Kind regards
Customer Service
Essops Home's reply12 Dec 2022, 16:23
Official
Dear Mpumezo
We would like to sincerely apologize for the service experience that you received. We promised to do better next time. Our customers are the most part of our business. As a company, we take such matters very seriously and your complaint has been escalated to senior management to receive the priority it deserves.
We do apologize for the inconvenience caused.
Kind regards
Customer Service
We would like to sincerely apologize for the service experience that you received. We promised to do better next time. Our customers are the most part of our business. As a company, we take such matters very seriously and your complaint has been escalated to senior management to receive the priority it deserves.
We do apologize for the inconvenience caused.
Kind regards
Customer Service