Essops Furniture Unprofessionalism

I have recently bought chairs at Essops Furniture in Greenstone. I was promised that my furniture would be ready and delivered to their store by Tuesday 30 June 2020. I tried contacting the store telephonically dialing the numbers listed on google and on my invoice approximately 30 times but the phone just rang, no answer. On Monday 29th I drove to the store to be told that their phones does not work for the listed numbers. To add further insult insult to injury I was told that they had not placed the order and it would take 7-10 days for delivery. Cassim the sales rep was not available and informed me telephonically that he would be in the store at 16:00 and would definitely call me and would resolve the issue. He is still calling me 6 hours later. This is pathetic needless to say all they do is make promises but do not deliver. There was no issue when the payment had to be made, my account was debited immediately, albeit I was told that if they had to reimburse me it would take 10-14 days, surely that is a clear indication that all they want to do is accrue interest from customers money. How does a company run a business with the incorrect telephone numbers listed whilst the staff admit that those numbers do not work. The should have mentioned that there is an alternative number which they failed to do. Given the crisis we are all facing Essops has no empathy for clients, Greed Is their motto and unprofessionalism is their value, totally disgusted at their service and incompetence