ESSOPS Furniture has no guarantee -buy at own risk

I bought a dining table at Essops in 2023 and before the end of 2024 the table is chipping off. all sides of the table. any slights contact with water - the table changes shape. I have been an Essops client for over 15 years and could vouch for their furniture as I bought couches and other furniture with no issue. I wouldn't advise you to buy their dining tables or furniture as they indicated that there is no guarantee on their furniture.

I feel like I wasted my money buying this 15k dining table. I contacted customer care, and their response was "Hi Thank you for contacting Essops Home, unfortunately there is no guarantee on the table, but we can assist by referring to a repair department who will contact to assist."

I asked why can't it be replaced and what if it after repairs after few months i have the same issue- I did not receive a response.