Essops Furniture disappointing!!!!

I bought a dining room table and chairs a couple of elms ago and it was delivered on 30 November 2018. Upon inspecting the chairs I noticed that they were not balanced. I then called Essops Furniture the following to inform them of this. Nothing has been done this far. On Saturday 8 December 2018, I noticed that the glass on the dining table has scratches (like the glass is peeling), now this is very pecu**** because we have not sat on the dining room suite since giving that the chairs are unbalanced. This is very frustrating as I paid cash for this furniture. It's either the chairs will be fixed and the table replaced or my money back.