SK
Simon K

1 reviews | Active since Jul 2011

13 Dec 2022, 13:09

ESSOPS BIGGEST ********

Worst experience with Essops online purchase. I purchased furniture at value R14 498 at Essops online. On their ad it clearly specified "purchase today online it will be free delivery" Since the date of purchase I have naver been contacted to follow on purchase. I contacted to follow up on the delivery. They indicated to provide proof of the free delivery. I found it very outragious. I kept on calling with no response until 12 December. A lady Thobeka indicated that management indicated that they will subsidise transport cost for R500 and I must pay R1000. I did pay the R1000 because I need the items. I requested them to provide me with delivery date still no answer. I feel they are ********, they use tactics with misleading advertising. Iwill never buy anthing from them ever again "BIG ********" Can they al least deliver my stuff that the least I want from them.

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Replies (1)
Essops Home
Essops Home's reply14 Dec 2022, 12:10
Official
Dear Simon

Thank you for bringing this to our attention. Our Customer Care representative will be in touch with you shortly to discuss your matter.
Our sincerest apologies for any inconvenience caused.

Kind regards
Customer Service