Do not treat customers fairly with false promises

I needed to purchase a dining room suite, bedroom suite and chairs with an urgent delivery and my husband wanted couches from Essops so I went to laybuy them also make a purchase on condition that the items gets delivered on the 22nd of July and was charged a R1000 premium delivery from Mall@carnival to Parklands estate which is less than 5km away. The items weren’t delivered as promised by Zenzo and TK. They were more focused on selling me furniture as opposed to putting my interests firsts. I need that whole purchase as well as the laybuy cancelled as their reviews are also very negative. They over promise and under deliver! The sales reps do not treat customers fairly and for a first time buyer from their store, I’m highly disappointed!!!