1 reviews | Active since Oct 2021
DISGUSTING SERVICE AND LOW QUALITY FURNITURE
I purchased a leather lounge suite from you Marlboro Sandton branch. It was clearance stock and I was informed that it was the last one and that I would receive the one on display, I paid R18k. When it was delivered there was major damage which was not as per the displayed suite AND IT BECAME EVIDENT that this was NOT the lounge suite I saw on display. I then visited the same store, only to find that the same lounge suite (THAT I HAD PURCHASED) was still on display even though I was told that this was THE LAST ONE. Do you think I am a fool, I expect this to be sorted out and replaced with the same quality suite I saw and bought on display which the one I received is clearly not. I do not care that your invoice states no guarantee, I will escalate and report your organization to the Consumer Protection Board should I not receive positive feedback and an amicable solution for this within the next 7 days. I bought an item which I expected to receive, you have been ********* by delivering me a low quality, damaged lounge suite. I await your response! SEEING AS THOUGH NO ONE RESPONDS ON YOUR CUSTOMER CARE EMAIL ADDRESS, LET'S SEE IF THIS GETS YOUR ATTENTION!!!!!!!!!
