BS
Bongani S
1 reviews | Active since Aug 2022
13 Aug 2022, 17:55
Dining Table not yet delivered
Essops Gateway (KZN) I bought a dining table and a cofee table paid cash. They haven’t delivered the dining table and they keep on coming up with excuses . In May they promised to deliver it in June and in June they said there was a problem in their warehouse and they promised to deliver in July and now its Mid August and still no Dining Table... worst customer service ever... plz help
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Replies (2)0
Replies (2)
Essops Home's replyOfficial
15 Aug 2022, 09:28Dear Bongani
Thank you for bringing this to our attention and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24 hours.
Kind regards
Customer service team
Thank you for bringing this to our attention and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24 hours.
Kind regards
Customer service team
Essops Home's reply15 Aug 2022, 09:28
Official
Dear Bongani
Thank you for bringing this to our attention and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24 hours.
Kind regards
Customer service team
Thank you for bringing this to our attention and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24 hours.
Kind regards
Customer service team
Essops Home's replyOfficial
28 Aug 2022, 12:10Dear Bongani
Thank you for taking our call with our customer service team , as per our telephone conversation stock arrived and was delivered to your premises by our Durban team.
Thank you for choosing Essops home, we hope to hear from you again soon!
Kind regards
Customer service team
Thank you for taking our call with our customer service team , as per our telephone conversation stock arrived and was delivered to your premises by our Durban team.
Thank you for choosing Essops home, we hope to hear from you again soon!
Kind regards
Customer service team
Essops Home's reply28 Aug 2022, 12:10
Official
Dear Bongani
Thank you for taking our call with our customer service team , as per our telephone conversation stock arrived and was delivered to your premises by our Durban team.
Thank you for choosing Essops home, we hope to hear from you again soon!
Kind regards
Customer service team
Thank you for taking our call with our customer service team , as per our telephone conversation stock arrived and was delivered to your premises by our Durban team.
Thank you for choosing Essops home, we hope to hear from you again soon!
Kind regards
Customer service team