DM
Daniel M

1 reviews | Active since Jul 2022

30 Jul 2022, 09:05

Danny

Bought couches costing 35k and months down the lane noticed the leather peeling off, informed the shop, the assistant who helped me was moved to another shop and didn't really help me out. Went to the shop was told to email, guess what the lady said no guarantee they will fix them but referred me where they can be repaired, at my own cost. Actually Essops is.more about sales but not service. Learnt my lessons the hard way. It's just a year they look like I bought them 3 years ago. Will never set foot again there.

0
Replies (2)
Essops Home
Essops Home's reply30 Jul 2022, 12:31
Official
Dear Daniel

Thank you for contacting us about the issue experienced with our product. Our customer service team will contact you within 72hours.

Kind regards
Customer service team.
Essops Home
Essops Home's reply29 Aug 2022, 09:24
Official
Dear  Daniel
Thank you for taking  our call with our  Customer Service team. As per our last conversation we requested pictures  to be sent to us via WhatsApp which were not sent till to date.

Your response will be highly appreciated.

Kind regards,
Customer Service