BV
Busi V
1 reviews | Active since Mar 2011
05 Jan 2026, 21:58
**** COUCHES
EXTREMLEY BAD, FIRST DAY THEY DELIVERED WRONG COUCHES I REPORTED AND THEY NEVER BOTHERED TO ATTENDED, WITHIN A YEAR THE COUCHES ARE BROKEN HONESTLY THIS COUCHES ARE **** I DON'T BELIEVE ARE FROM ESSOPS, BECAUSE IT'S NOT THE FIRST I BOUGHT FROM THEM AND THIS TIME IS A MESS THEY DON'T EVEN HAVE THE ESSOP TAG. CAN THEY ATTEND THIS MESS AND STOP IGNORING THEIR MISTAKES.
Helpful (0)
Replies (2)0
Replies (2)BV
Busi V's updateReviewer Update
06 Jan 2026, 08:32STILL WAITING FOR THE SOLUTION FROM ESSOP
BV
Busi V's update06 Jan 2026, 08:32
Reviewer Update
STILL WAITING FOR THE SOLUTION FROM ESSOP
Essops Home's replyOfficial
06 Jan 2026, 09:45Dear Busi
We sincerely apologize for your experience. This is not the standard we aim for, and we understand your frustration. We have attempted to contact you but did not receive a response. We also sent you an email—kindly confirm receipt so we can proceed with assisting you.
Kind regards
Customer service
We sincerely apologize for your experience. This is not the standard we aim for, and we understand your frustration. We have attempted to contact you but did not receive a response. We also sent you an email—kindly confirm receipt so we can proceed with assisting you.
Kind regards
Customer service
Essops Home's reply06 Jan 2026, 09:45
Official
Dear Busi
We sincerely apologize for your experience. This is not the standard we aim for, and we understand your frustration. We have attempted to contact you but did not receive a response. We also sent you an email—kindly confirm receipt so we can proceed with assisting you.
Kind regards
Customer service
We sincerely apologize for your experience. This is not the standard we aim for, and we understand your frustration. We have attempted to contact you but did not receive a response. We also sent you an email—kindly confirm receipt so we can proceed with assisting you.
Kind regards
Customer service