After struggling for almost a month to get what I paid for,to be delivered;two people came through for me;a lady called Yandisa,and Zenzo(Carnival Store Manager);made it happen:my couch got delivered on the day I spoke to him

Dear Mathe

 Thank you so much for sharing your experience. We sincerely apologize for the inconvenience you faced and truly appreciate your patience. We’re glad Yandisa and Zenzo were able to assist and ensure your couch was delivered. Your kind words mean a lot to us,we’ll be sure to pass on the praise. Enjoy your couch! 

Kind regards
Customer service