KR
Karishma R
1 reviews | Active since May 2014
26 Aug 2022, 08:53
6 months still no replacement
Its been 6 months since Essops delivered a reject item. I call them every week to ask when its going to be replaced. They promise to call back but they never do.
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Replies (2)
Essops Home's replyOfficial
26 Aug 2022, 09:32Dear Karishma
Thank you for bringing this to our attention, we appreciate your support and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24hrs to update.
Kind regards
Customer service team
Thank you for bringing this to our attention, we appreciate your support and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24hrs to update.
Kind regards
Customer service team
Essops Home's reply26 Aug 2022, 09:32
Official
Dear Karishma
Thank you for bringing this to our attention, we appreciate your support and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24hrs to update.
Kind regards
Customer service team
Thank you for bringing this to our attention, we appreciate your support and would like to extend sincere apologies for the inconvenience this caused you. Our customer service team will contact you within 24hrs to update.
Kind regards
Customer service team
Essops Home's replyOfficial
28 Aug 2022, 11:47Dear Karishma
Thank you for taking our call with our customer service team. As per our telephone conversation stock will arrive end of September. We do apologize for the inconvenience caused.
Kind regards
Customer service team
Thank you for taking our call with our customer service team. As per our telephone conversation stock will arrive end of September. We do apologize for the inconvenience caused.
Kind regards
Customer service team
Essops Home's reply28 Aug 2022, 11:47
Official
Dear Karishma
Thank you for taking our call with our customer service team. As per our telephone conversation stock will arrive end of September. We do apologize for the inconvenience caused.
Kind regards
Customer service team
Thank you for taking our call with our customer service team. As per our telephone conversation stock will arrive end of September. We do apologize for the inconvenience caused.
Kind regards
Customer service team