AS
Azri S

1 reviews | Active since Oct 2011

25 Feb 2022, 13:05

Exceptional service from Essentially Natural

I have been a regular customer from Essentially Natural for about 3 years now and I wish to recommend their excellent service. Their service is exceptional always. I order on a Saturday, by Monday I have notification of my delivery leaving their warehouse and by Wednesday it is at the Pargo point without exception! the last order the packer made an error with the size of the item, I notified them the day I received my parcel, the next day I got notification from them that the correct size is shipped and that i can keep the incorrect size as I live on a farm, I collected the correct size 3 days later from the pargo point. I can recommend them whole heartedly

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Replies (1)
Essentially Natural
Essentially Natural's reply25 Feb 2022, 13:16
Official
Hi Carole,

Thank you so much for your very kind words, it means the world to us!

We'll be sure to pass on your praise to our wonderful packing staff along with our dedicated courier partners for all their hard work.

We look forward to hearing from you again.

Have a fantastic weekend,
The Essentially Natural Team