cC
christine C

1 reviews | Active since Jul 2012

14 Sept 2015, 11:14

Welcome Pack

I have been on Essential Med going for two months now, still have not received my Welcome Back e.g. cards and information. Have been speaking to them for the last three weeks now, and every week they promise that this is the week that it will be couriered to me, and still nothing. Very bad customer service and very disappointed

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Replies (1)
EssentialMED
EssentialMED's reply14 Sept 2015, 12:50
Official
Hello call76,

Thank you for taking the time to post your concerns.

The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.

We do apologise for the inconvenience caused.


Kind regards,

Essential Group Services

Best regards,