OJ
Olivia J

1 reviews | Active since Feb 2015

12 Feb 2015, 10:42

She is a real asset to the institution!

Myself and a close friend have been reporting a query related to our preferred GP in our area (listed on Essential Meds list) with no avail to get it sorted. And I am glad to say that in one call to the call centre on Thursday, 12/02/2015 our query that has been sitting without action for days was resolved to our satisfaction. We just want to thank Shanet for her patience and going that extra mile to have this matter resolved. It is through people like her and her passion for her job that we don't loose hope. Keep up the good work girl!!!

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Replies (1)
EssentialMED
EssentialMED's reply16 Feb 2015, 15:17
Official
Hello Liv.79,

Thank you very much for the compliment.

We will ensure that Shanet receives your compliment. We are pleased that our staff are of such great help.

Staff at Essential Med strives to render an efficient and effective service to clients.

Should you be in any need for further assistance, please do not hesitate to call on our friendly staff.

Kind regards,

Essential Group