1 reviews | Active since Sept 2015
Settling medical bills
I went to a GP on their network list and he referred me to Suikerbos Medical clinic for x-ray scan, I went there did the scan everything was fine but when I went for a 2nd scan the clinic advised me to pay upfront and my medical insurance will reimburse me. I did so and the clinic told me that my 1st account was not settled by my medical insurance, and I have been receiving bills from the doctors requesting me to pay, I forwarded the bills to my medical insurance for them to settle the accounts. to my surprise I got an e-mail from my medical insurance stating that I should pay and they will reimburse me. My problem / question is why should I pay and complete the reimbur*****t form then send it to them and wait to be reimbursed, where else they can easily settle the bills as I have sent them the invoices.
Thank you for taking the time to post your concerns.
The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.
We do apologise for the inconvenience caused.
Kind regards,
Essential Group Services
Thank you for taking the time to post your concerns.
The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.
We do apologise for the inconvenience caused.
Kind regards,
Essential Group Services
