sM
siyabonga M
1 reviews | Active since Nov 2011
13 Mar 2015, 18:08
poor sevice again
What's happening with my medical aid. Am from a pharamicies I was told I have excessed my funds. How so please explain to me
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EssentialMED's replyOfficial
16 Mar 2015, 14:13Hello SIYA123,
Thank you for bringing your concerning matter to our attention.
One of our consultants have been in correspondence with you via email regarding your above enquiry whereby she explained to you the problem we have been experiencing, the problem was rectified on Friday 13-03-2015 and your acknowledgement was received.
We tried contacting you on the number provided by yourself as well as the one indicated on your policy but there was no answer.
Should you have any further questions please do not hesitate to contact us for assistance.
Kind regards,
Essential Group
Thank you for bringing your concerning matter to our attention.
One of our consultants have been in correspondence with you via email regarding your above enquiry whereby she explained to you the problem we have been experiencing, the problem was rectified on Friday 13-03-2015 and your acknowledgement was received.
We tried contacting you on the number provided by yourself as well as the one indicated on your policy but there was no answer.
Should you have any further questions please do not hesitate to contact us for assistance.
Kind regards,
Essential Group
EssentialMED's reply16 Mar 2015, 14:13
Official
Hello SIYA123,
Thank you for bringing your concerning matter to our attention.
One of our consultants have been in correspondence with you via email regarding your above enquiry whereby she explained to you the problem we have been experiencing, the problem was rectified on Friday 13-03-2015 and your acknowledgement was received.
We tried contacting you on the number provided by yourself as well as the one indicated on your policy but there was no answer.
Should you have any further questions please do not hesitate to contact us for assistance.
Kind regards,
Essential Group
Thank you for bringing your concerning matter to our attention.
One of our consultants have been in correspondence with you via email regarding your above enquiry whereby she explained to you the problem we have been experiencing, the problem was rectified on Friday 13-03-2015 and your acknowledgement was received.
We tried contacting you on the number provided by yourself as well as the one indicated on your policy but there was no answer.
Should you have any further questions please do not hesitate to contact us for assistance.
Kind regards,
Essential Group