1 reviews | Active since Nov 2016
Poor Service and Communication S****s
<p>I recieved Essential Med over email, i app**** for it, sent my application to them and they contacted me back and said that the application will take 3-5 working days to be approved, they also said that i will be notived over text message or get a phone call regarding my application, about 2-3 days later, i decided to Cancel my application as things were not going well, i sent an email to the Sales Consulant and I asked her to please Cancel my policy Urgently and please let me know when cancelled, i then got an email back from the Sales Consulant and she sent it to the cancellations department and they will handle it, I never recieved anything regarding the Cancel Application Not an EMAIL or a PHONE CALL, the money was then taken out of my account with no approvment of my application and I need this sorted out URGENTLY</p> <p> </p> <p>I have never be so angry with a company before </p> <p> </p>
Good day,
We apologise for the inconvenience caused. We have confirmed with the cancellations department that the policy has been cancelled and the premium taken has been refunded.
Kind regards,
Essential Med
Good day,
We apologise for the inconvenience caused. We have confirmed with the cancellations department that the policy has been cancelled and the premium taken has been refunded.
Kind regards,
Essential Med
