PAYMENT OF CLAIMS

Take note! <br> 1. No claim if an accident / incident is not reported within 24 hours - insurance style. So if you have an incident and it doesn't seems serious, but gets worse in a few days, then you have a problem. My MRI was not covered (R7000), even though I was at a GP within a week to have my injury checked.<br> 2. When I submit a claim to their claims department, I immediately receive an email that states: \Thank you for making contact with [Email Removed] This is a receipt to acknowledge that we have received your email. Please allow up to 72 hours for a consultant to respond. Kind Regards