pathetic service

<p>1. signed up and essential med sent me a 1 card i paid for 2 and when they eventually sent my second card it was damaged and they had to resend once again.</p> <p> </p> <p>2. i went to the doctor, the doctor prescribed meds, went to the pharmacy only to find out essential med does not cover the meds due to the fact that the doc is supposed to have the meds. (how would i know what the doctor has in stock?)</p> <p> </p> <p>3.called in as my son was ill, needed some over the counter meds instead of going to the doctor.I then had to call and spoke to a medical nurse who then prescribed colclear paed, lol only to go to the pharmacy once again and the pharmacist then advised that it has been off the market for some time.</p> <p> </p> <p>4.called to update my policy and remove hospital benefits, the consultant confirmed and advised that all is in order and sent me and updated policy. before ending the call i then confirmed again if my premium would change and the consultant agreed it would. So end of June and my account is debited for the exact same amount before my update. I call to query this and the accounts person now tells me i cant get my refund due to me not confirming the update of policy. I WAS THE ONE WHO CALLED AND INITIATED THE POLICY CHANGE.</p> <p>I REGRET BEING A MEMBER IN EVERY WAY!!!!!!!!!</p> <p> </p> <p> </p> <p> </p>