Pathetic Payments

I have been a client of Essential Med since 1st August 2010 but have had to cancel my policy with them at the end of October due to pathetic payments of accounts. I am being phoned by Doctors rooms, they are complaining about payments outstanding since August, no response from Essential Med. I have to now pay for my consultations and claim back because of this problem. Why do I then pay my monthly premium of R1200. I have had to make arrangements with the Doctors rooms as well as Lancet as my account at Lancet wasn't paid in 2014 and now once again I have been made to look bad and I have to pay it. This is absolute *******. I will definitely not advise anyone to take out a policy with Essential med. All the patients at my Doctors Rooms have been called and told to pay the outstanding accounts ASAP. I am tired of also speaking to Clayton about said outstanding accounts. He doesn't call you back and actually couldn't be bothered. This is terrible customer service. Essential Med you are not looking after your customers and putting them in a bad debt status. You need to wake up and pay the accounts. I don't see why I must go into debt because of