JB
Janine B
1 reviews | Active since Jan 2014
24 Aug 2015, 12:57
NO RESPONSE
I'm trying to get a statement (or some form of confirmation) out of Essential med of all debit order payments made to them by myself in 2014, but no one is responding to my emails.<br> I then went further and phoned them, being transferred 3 times and ended up speaking to a gentleman who said I must just hold on for a moment he'll quickly find out from accounts what to do... I held on for 5 min and eventually just gave up and put the phone down.
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EssentialMED's replyOfficial
24 Aug 2015, 15:09Hello Janine Desire,
Thank you for taking the time to post your concerns.
The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.
We do apologise for the inconvenience caused.
Kind regards,
Essential Group Services
Thank you for taking the time to post your concerns.
The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.
We do apologise for the inconvenience caused.
Kind regards,
Essential Group Services
Best regards,
EssentialMED's reply24 Aug 2015, 15:09
Official
Hello Janine Desire,
Thank you for taking the time to post your concerns.
The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.
We do apologise for the inconvenience caused.
Kind regards,
Essential Group Services
Thank you for taking the time to post your concerns.
The details of your experience will be brought to the attention of the relevant parties for further investigation, who will be in contact with you shortly.
We do apologise for the inconvenience caused.
Kind regards,
Essential Group Services
Best regards,