More than one Mistake

<p>I started being a member of Essential Med November last year, things were going well. Then April 2017 I decided to ad my partner onto my plan. On the 26 June 2017 my first debit order went off for the new plan keep in mind I also ordered an extra card. I received the email that my card was being delivered. I received the card yes just one not two and there is no details of my partner on the card, keep in mind up until today still no cards received even when I had to pay for the extra card. Now my partner needs to go to the dentist as he has severe toothache, called this morning (17.07.2017) cards were only being delivered sometime this week, and my partner has to wait 6 month before going to the dentist after I specifically asked the consultant if he would have any waiting periods and the answer was no.</p> <p> </p> <p>This is unacceptable,</p> <p>Cas-Sandra</p>