SS
Sibongile S
1 reviews | Active since May 2015
14 Oct 2015, 18:40
I WANT MY MONEY BACK
My policy with Essential Med is cancelled effective 1 Sept and my doctor visits from 20/06/2015 and 11/07/2015 and still not paid. <br> <br> I emailed Notifications email address to ask them to refer me to the relevant party who can settle my account, up to date its still not settled. I also called and a lady took my numbers down and said they will come back with feedback and nothing still.<br> <br> Today i received a final notice from my Dr and i settled to pay my account in full, now All i want is my R524.00 back.<br>
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EssentialMED's replyOfficial
15 Oct 2015, 09:21Hello Sibo05,
Thank you for bringing the concerning matter to our attention.
We would like to sincerely apologise for any inconvenience caused.
One of our Managers was in contact with you regarding your complaint. The reimbur*****t form was send to you in order to submit back to Essential Med with the relevant documentation. The claim will be put in our next pay run which is the 20th of October 2015.
Essential Med strives in the best service delivery towards all our valued clients.
Kind Regards,
Essential Group
Thank you for bringing the concerning matter to our attention.
We would like to sincerely apologise for any inconvenience caused.
One of our Managers was in contact with you regarding your complaint. The reimbur*****t form was send to you in order to submit back to Essential Med with the relevant documentation. The claim will be put in our next pay run which is the 20th of October 2015.
Essential Med strives in the best service delivery towards all our valued clients.
Kind Regards,
Essential Group
EssentialMED's reply15 Oct 2015, 09:21
Official
Hello Sibo05,
Thank you for bringing the concerning matter to our attention.
We would like to sincerely apologise for any inconvenience caused.
One of our Managers was in contact with you regarding your complaint. The reimbur*****t form was send to you in order to submit back to Essential Med with the relevant documentation. The claim will be put in our next pay run which is the 20th of October 2015.
Essential Med strives in the best service delivery towards all our valued clients.
Kind Regards,
Essential Group
Thank you for bringing the concerning matter to our attention.
We would like to sincerely apologise for any inconvenience caused.
One of our Managers was in contact with you regarding your complaint. The reimbur*****t form was send to you in order to submit back to Essential Med with the relevant documentation. The claim will be put in our next pay run which is the 20th of October 2015.
Essential Med strives in the best service delivery towards all our valued clients.
Kind Regards,
Essential Group