1 reviews | Active since Nov 2013
Horrible Service, Cancelling this insurance!
<p>I'm honestly so disappointed in the service I've received here. I have been paying for the past 3 months and I haven't once used my insurance. When I do then I have to do run arounds to just get over the counter meds which are a measly 60bucks! I get the authorization and then go to the pharmacy where I experience drama for over an hour due to the fact that the card keeps saying I must get authorization and the guy at the otc authorization says he doesn't know what to do as on his side it shows as it gone off. I eventually leave without the meds! Next day I lay a complaint with customer service and they say they will get back to me, guess what?? I'm still waiting! I can't imagine when I need to go to a hospital or doc what may happen! Guys do yourselves a favor n don't use this insurance! I'm thoroughly disappointed! </p>
Good day,
Thank you for bringing your concerning matter under our attention.
Upon investigation we established that he medication that was authorized was not according to the formulary.
OTC is covered providing that the medication is within the Acute Formulary. Essential Med strives in the best service delivery towards all our valued clients.
Good day,
Thank you for bringing your concerning matter under our attention.
Upon investigation we established that he medication that was authorized was not according to the formulary.
OTC is covered providing that the medication is within the Acute Formulary. Essential Med strives in the best service delivery towards all our valued clients.
