cC
christine C

1 reviews | Active since Jul 2012

22 Oct 2015, 07:20

Great Service

I have been having a problem with Essential med where my son's surname had to be changed, this has been going on for a while where I was getting nowhere with the amendments department, Tania phoned me to enquire about the service and I explained to her the situation, the correct forms were emailed to me straight away and the problem was resolved, Tania really gave me excellent service and she went the extra mile to help me. Job well done.

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Replies (1)
EssentialMED
EssentialMED's reply22 Oct 2015, 09:03
Official
Hello call76,

Thank you for taking the time to provide us with feedback around your recent experience.

Thank you also for mentioning Tania in particular, I am sure she will greatly value your feedback, knowing that her efforts are sincerely appreciated and has made a difference to you.

We look forward to being of further assistance to you.

Kind regards,
Essential Group