funeral cover claim

hi <br> am here to complain about Essentail life claim I app**** for 3 weeks ago, I spoke to Lizel van Wyk on ***/ 90 , it was or is regarding the my grand mother I covered and her name is Constance *****ba Mbema born 1931/05/30 , its been 3 weeks not I had not heard anything from them and am very frustrated, <br> then funeral has come and gone ,, when I spoke to Lizel she said that she did received all application forms <br> <br>