1 reviews | Active since Oct 2016
Extremely disappointed
After competing the telephonc application process in July, I have recieved not one response to any of my emails where I am simply trying to update my postal address so that the documents I have been promised can be sent to me.
I was told i would need to send a copy of my ID as well as that of my husband and child immediately after recieving and signing the initial documents by email but i have not done so because as i am unhappy with the details on the initial contract yet no one has provided any feedback about making the amendments i need to have made.
Obviously this is a huge concern but there seems to be no concern from Essential Med.
What a huge disappointment
Good day,
We apologise for the inconvenience. We will investigate the matter and a consultant will be in contact with you,
Kind regards,
Essential Med
Best regards,
Good day,
We apologise for the inconvenience. We will investigate the matter and a consultant will be in contact with you,
Kind regards,
Essential Med
Best regards,
Good day,
Thank you for bringing your concern under our attention. We would like to confirm that Radine has made contact with you regarding the matter and that an updated policy schedule has been sent to you to update your details. Should you have any further queries or concerns, you can contact Radine directly.
Essential Med strives in the best service delivery towards all our valued clients.
Kind regards,
Essential Med
Best regards,
Good day,
Thank you for bringing your concern under our attention. We would like to confirm that Radine has made contact with you regarding the matter and that an updated policy schedule has been sent to you to update your details. Should you have any further queries or concerns, you can contact Radine directly.
Essential Med strives in the best service delivery towards all our valued clients.
Kind regards,
Essential Med
Best regards,
Good day,
Thank you for updating the rating. We look forward to assisting you further,
Kind regards,
Essential Med
Best regards,
Good day,
Thank you for updating the rating. We look forward to assisting you further,
Kind regards,
Essential Med
Best regards,
