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Nikki N

1 reviews | Active since Apr 2016

18 Apr 2016, 13:38

Excellent & Quick Service Delivery

I logged into Essential Med as I am trying to put my folks on Medical Aid. Every where I looked, no-one could give me full information. I logged into Essential Med and there was a pop up (like Facebook chats) where Priscilla asked me if she could assist me and what was I looking for. I told her exactly what I need and 2 minutes later (through our chat) I received an email with the brochure and full information. I am sooo Impressed at the quick and efficient service level received from Priscilla. We need more service ambassadors like her.

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Replies (1)
EssentialMED
EssentialMED's reply18 Apr 2016, 14:57
Official
Hello nicolette.nortje,

Thank you for taking the time to provide us with feedback around your recent experience.

Thank you also for mentioning Priscilla in particular, I am sures she will greatly value your feedback, knowing that her efforts are sincerely appreciated and has made a difference to you.

We look forward to being of further assistance to you.

Kind regards,

Essential Group